Citizens Medical Center, a 334-bed acute care hospital located in Victoria, Texas, has selected M*Modal, a healthcare technology provider of advanced clinical documentation solutions, as an exclusive provider of transcription services.

With this agreement, M*Modal will enhance clinical documentation and boost productivity with speech recognition technology and transcription services at Citizens Medical Center.

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According to the company, with M*Modal Fluency Direct physicians can quickly and easily create and edit clinical data directly within EHR system templates, promoting improved adoption.

M*Modal Fluency Direct is designed from the ground up to specifically recognise healthcare terminology, and leverages cloud computing to let physicians and healthcare providers access trained voice profiles and clinical information across any application.

Citizens Medical Center HIM Direct Kimberly Rollins said that the hospital was loooking for a clinical documentation platform with the tools to create accurate, high-quality patient records.

"M*Modal’s transcription services and front-end speech technology give our physicians and staff flexible workflow options that allow them to stay productive and focus on their patients," Rollins added.

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"M*Modal’s transcription services and front-end speech technology give our physicians and staff flexible workflow options that allow them to stay productive and focus on their patients."

M*Modal’s technology uses conversational documentation to enable physicians to generate useable information that drives actions within an EMR, thereby achieving better productivity and patient outcomes.

M*Modal CEO Duncan James said the company delivers systems and services to capture the patient’s story from either dictation or front-end speech.

"M*Modal’s solutions give Citizens a strong platform for building dynamic, high-quality patient records and getting the most out of their EMR system investment," James added.

M*Modal’s solutions integrate within clinical workflows to provide computer-assisted physician documentation (CAPD) support, such as real-time feedback on missing information to increase patient safety and streamline the reporting process.