The partnership will improve Arkansas Children’s service and care for patients and their families. Credit: Vita Monart/Shutterstock.

Arkansas Children’s, a private, non-profit paediatric care organisation, has partnered with Press Ganey to improve paediatric patient experience.

Beginning 1 January 2025, this collaboration is aimed at bolstering the paediatric care organisation’s commitment to improving service and care for patients and their families.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Arkansas Children’s executive vice-president and chief operating officer Jamie Wiggins said: “We believe that every interaction with our patients is an opportunity to make a meaningful impact.

“By leveraging Press Ganey’s expertise and industry-leading pediatric benchmarks, we will gain valuable insights that will empower our teams to continuously improve and innovate in delivering compassionate care.”

Press Ganey will offer its patient experience and provider star-rating solutions to help Arkansas Children’s monitor feedback and enhance care quality.

The partnership will enable Arkansas Children’s to leverage Press Ganey’s AI-powered text analytics.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

This will help analyse open-ended feedback from online reviews and post-visit surveys, providing an understanding of patient and family perspectives.

The goal is to gain actionable insights that can further improve the patient experience.

Press Ganey provides experience measurement, data analytics and insights to health systems and caters to more than 65% of all freestanding paediatric hospitals.

This partnership will allow Arkansas Children’s to benefit from shared learning and innovation within Press Ganey’s network of institutions.

Press Ganey CEO and chairman Patrick Ryan said: “Families trust Arkansas Children’s to provide the highest quality care for their children.

“This partnership reflects their dedication to listening to families, responding to their needs, and innovating to create a world-class paediatric healthcare experience.”

Arkansas Children’s network includes two paediatric hospitals, a nursery alliance, statewide clinics, a research institute, a USDA nutrition centre, and numerous education and outreach programmes.