The new virtual concierge is being developed to optimise clinical workflows and enhance patient care across hospitals and healthcare systems. Credit: SOMKID THONGDEE / Shutterstock.

AvaSure, a provider of intelligent virtual care platforms for the healthcare industry, has joined forces with Oracle Cloud Infrastructure (OCI) and technology giant NVIDIA to develop an AI-powered virtual concierge.

Expected to be available next year, the concierge is being designed to optimise clinical workflows and enhance patient care across hospitals and healthcare systems.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

This collaboration seeks to leverage the strengths of AvaSure’s platform, Oracle’s AI capabilities, and NVIDIA’s accelerated computing infrastructure.

As part of the virtual concierge development process, AvaSure will integrate its Intelligent Virtual Care Platform with Oracle’s AI offerings, including OCI Compute, as well as NVIDIA’s advanced computing infrastructure, featuring NVIDIA NIM microservices and NVIDIA H200 Tensor Core GPUs.

The goal is to create a seamless AI-driven bedside experience through smart rooms that can function across various hospital departments.

See Also:

According to AvaSure, healthcare organisations are increasingly turning to AI-based solutions to address challenges such as staffing shortages, rising costs, and complex patient needs.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

The new virtual concierge aims to alleviate workflow burdens on bedside staff by triaging staff and patient requests in real time, thus serving as a critical point of assistance for clinicians, patients, and their families.

This concierge will operate similarly to voice-activated home assistants.

By using a ‘wake word’, nurses can swiftly request support, access language translation services, and more, thereby enhancing care delivery and the clinical work environment.

For patients and families, it will simplify communication, allowing them to request items or health guidance, and ensuring prompt attention to their needs.

Oracle Cloud Infrastructure executive vice president Mahesh Thiagarajan said: “With OCI AI infrastructure, AvaSure will be able to speed up clinical workflows while leveraging OCI’s full-stack protection that is secure by design to accelerate innovation in care delivery.”

AvaSure CEO Adam McMullin said: “We are excited to explore how incorporating AvaSure’s expertise in virtual care with OCI’s AI infrastructure and NVIDIA’s advanced NIM microservices can help create a solution to redefine how care is delivered in hospitals and health systems, empowering care teams to provide more efficient and effective patient care.”