The new platforms enable providers to deliver mental health services while maintaining programme viability. Credit: Gumbariya/Shutterstock.

Iris Telehealth, a provider of behavioural health services for healthcare organisations, has launched two new platforms, ‘Virtual Clinic’ and ‘Iris Insights’.  

These services have been designed to integrate behavioural healthcare seamlessly into patient journeys while also addressing the critical need for quality mental health services access. 

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Iris Telehealth’s new Virtual Clinic provides a comprehensive care model, with three key pillars to support successful behavioural health integration.  

It enables virtual services for patients of all ages and acuities, improving access and experience.  

The clinic provides healthcare providers with all of the necessary tools and resources, leveraging existing workflows and electronic medical records (EMR) systems for smooth coordination with healthcare professionals. 

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Iris Insights, integrated within the Virtual Clinic, is an artificial intelligence (AI)-powered platform supported by clinical expertise.  

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It optimises the financial, clinical, and operational aspects of behavioural health strategies.  

The platform serves as a central hub for data, enabling continuous improvement and informed decision-making. 

In addition, the platform delivers insights related to revenue cycle management by identifying areas for improvement and providing benchmarks for comparison.  

The combination of technology and clinical expertise offers comprehensive solutions for accessible and affordable behavioural healthcare, improving financial sustainability and overall patient outcomes. 

Iris Telehealth CEO Andy Flanagan said: “The Virtual Clinic and Iris Insights represent a significant leap forward in bridging this gap. 

“By combining a patient-centric virtual care model with data-driven insights, we are enabling healthcare organisations to deliver timely, high-quality behavioural health services that improve patient outcomes and drive programme success.” 

By driving revenue, optimising margins, and reducing costs, Iris Telehealth’s solutions enable providers to deliver mental health services while maintaining programme viability.  

The company is dedicated to partnering with healthcare organisations to reshape the future of behavioural healthcare.