The partnership will allow MHS members access to 24-hour support via mental health programmes. Credit: Total Shape/Unsplash.

US-based health insurance provider Managed Health Services (MHS) has begun working with population health management company Mindoula to provide behavioural health support and care solutions.

The partners intend to help address trauma, suicide risks and other rising mental health challenges.

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MHS members will have access to 24-hour support via programmes related to suicide prevention, substance abuse and interpersonal violence among other factors.

MHS president and CEO Kevin O’Toole said: “MHS knows the importance of whole-person health, and we recognise the barriers to health that exist for our different populations.

“We are excited to bring Mindoula’s innovative model of care to our members, which leans into addressing social determinants of health and providing a personalised approach to managing these complex issues.

“This is another creative way MHS is continuing to improve the overall health and well-being of all Hoosiers.”

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Mindoula said its integration of 24/7 support and tech-enabled management with measurement-based care is proven to improve outcomes for patients.

The company said it has demonstrated that it can reduce hospital admissions, emergency department visits and healthcare costs by using data and analytics, as well as integrating behavioural healthcare into a patient’s primary care.

Mindoula chief customer officer Justin Lanning said: “It is such an honour to partner with MHS and the Centene family to deliver our proven behavioural health support and care solutions across the state and engage MHS members in the flow of life to help them effectively address their unique personal needs and challenges.

“Whether our support and care delivery is virtual or in-person, high-tech or low-tech, micro or macro, our exciting collaboration with MHS will help us achieve the Quadruple Aim while reducing health disparities and improving health equity in Indiana.”