India-based revenue cycle management (RCM) services provider Access Healthcare has acquired Envera Health, a patient engagement services provider in Virginia, US.

Envera Health integrates human and technology-driven engagement services to support health systems and physician practices.

According to various news outlets, Access Healthcare paid Rs2.63bn for the purchase.

The company used internal accruals and reserves to fund this amount, reported the Times of India.

It looks to improve the delivery of RCM services through the integration of its technology-enabled revenue cycle services with Envera Health's patient engagement services.

This unification is said to optimise operational processes, reduce claim denials, increase collections, and improve the patient experience.

According to Access Healthcare, Envera will also help to strengthen its process intelligence platform.

Access Healthcare vice-chair and founder Vardhman Jain said: “Combining Envera Health’s strength in patient engagement with Access Healthcare’s deep technology-enabled global revenue cycle services allows us to offer more flexible and diverse choices to our healthcare clients.

“We will leverage our collective capabilities to provide next-generation, omnichannel patient engagement solutions.”

Envera Health CEO David Cerino added: “Joining forces with Access Healthcare is a tremendous opportunity for Envera Health.

“We share the vision for transforming healthcare pathways for health systems, hospitals, physician practices, medical groups, and, most importantly, patients.

“We will do so by applying innovative technology, empathetic patient engagement teams, and developing custom solutions.”

Access Healthcare focuses on medical billing and coding, as well as accounts receivable management. It has more than 27,000 employees across 20 delivery sites in nine cities in India, the US, and the Philippines.