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Alfred Health adopts GE HealthCare’s software system

By centralising key personnel and critical data in a co-located environment, the software is designed to boost communication.

Rachana Saha December 11 2024

Alfred Health, a healthcare services provider in Melbourne, has announced a collaboration with GE HealthCare to implement its Command Center software system.

This strategic move aims to improve the integration between its hospitals and community services, facilitating informed decision-making.

By centralising key personnel and critical data in a co-located environment, the software system is designed to boost communication, situational awareness, and operational and clinical efficiency.

GE HealthCare ASEAN, Korea, Australia and New Zealand president and CEO Amit Yadav said: “We are thrilled to help Alfred Health enhance their system-wide efficiencies for the benefits of patients and their care teams with our Command Center software.”

The software is engineered to streamline patient care orchestration across hospital systems, addressing the complex demands from various service points.

Alfred Health’s Alfred hospital is known for housing a trauma centre and Victoria's largest Intensive Care Unit.

With the aid of AI and machine learning, the Command Center software will optimise capacity management for high patient volumes and intricate cases.

Additionally, it will support the growth of remote care services in response to increasing demand.

Command Center's suite of specialised tiles, or discrete applications within the platform, integrates streaming data from electronic management records (EMRs) and other systems.

This integration assists healthcare providers in swiftly matching patients with the appropriate bed.

The software also offers network-wide visibility and planning tools, improving access to care, conserving resources, and improving operational efficiency.

These tools empower healthcare teams to respond to real-time data and make adjustments informed by predictive insights regarding patient numbers.

The Command Center’s web app tiles deliver actionable information in an acute care setting where orders, results, locations, and statuses are in constant flux.

Alfred Health plans to begin by implementing a range of modules on the Command Centre Software Platform, focusing on present and anticipated capacity management, and patient flow.

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