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athenahealth and Abridge partner to enhance ambulatory care practices

The collaboration aims to streamline the documentation process for over 160,000 clinicians.

Rachana Saha February 26 2025

Healthcare software and services provider athenahealth has entered a partnership with Abridge to enhance ambulatory care practices by integrating generative AI capabilities and real-time ambient listening.

This collaboration aims to streamline the documentation process for over 160,000 clinicians on the athenahealth network through the Ambient Notes solution.

The solution, currently offered in limited release, embeds ambient solutions directly into athenaOne, providing a better user experience for clinicians.

This feature allows clinicians to activate ambient listening during a patient visit and have AI-generated notes placed into the patient encounter swiftly for review, all within the athenaOne system.

athenahealth plans to expand the availability of this fully integrated solution this year.

athenahealth chief product officer Paul Brient said: “Today’s clinicians – particularly those in independent practices – are overwhelmed with regulatory, financial, and administrative burdens that get in the way of caring for patients.

“They need integrated, intuitive, and agile solutions that solve these problems and take away busy work, without adding more complexity. This is our primary focus at athenahealth, and we’re excited to partner with Abridge, a leader and innovator in this space, so that ambulatory practices of any size can access the latest and most innovative AI capabilities.”

The partnership between athenahealth and Abridge is poised to reduce the administrative burden on clinicians, simplify and automate workflows, and enhance the clinician-patient experience.

Abridge founder and CEO Dr Shiv Rao said: “We are excited to deepen our integration with athenahealth and provide a seamless experience that leads to more clinically useful, compliant, and billable clinical documentation at the point of care.

“Streamlining clinical and financial workflows for the many independent practices across the country will allow their clinicians to focus more on patient care.”

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