Carilion Clinic selects Ensemble Health Partners for revenue cycle management

Carilion Clinic aims to address a range of critical business challenges through Ensemble Health's services.

Soumya Sharma July 11 2024

US-based private, not-for-profit healthcare organisation Carilion Clinic has selected Ensemble Health Partners to manage its end-to-end revenue cycle operations.

Carilion Clinic aims to make use of Ensemble Health Partners’ expertise in end-to-end revenue cycle management to address a range of critical business challenges.

The partnership is also expected to secure long-term success for the healthcare company.

Carilion Clinic CEO Nancy Howell Agee said: “We’re excited to partner with Ensemble and leverage their team’s expertise and technological innovation in the revenue cycle industry.

“This new, strategic partnership supports our mission of improving the health of the communities we serve by making it easier for our patients to interact with us and provides needed support and technology to help revenue cycle teams perform their responsibilities.”

Based in Virginia, Carilion Clinic operates an extensive network of hospitals, speciality physician practices and other complementary services for local communities.

Following its partnership with Carilion Clinic, Ensemble Health now oversees $34bn in annual net patient revenue.

The company said it has achieved 100% of its year-one client goals and surpassed its year-one cash collection targets by 102%, as well as delivered an average net revenue improvement of 5% a year across its client base.

Ensemble founder, president and CEO Judson Ivy said: “Our amazing people, combined with an innovative, technology-enabled approach to revenue cycle, has consistently delivered significant financial improvement for the health systems we serve.

“We are thrilled to partner with a trusted name in healthcare like Carilion that shares our mission of redefining the possible and our vision of creating excellence and innovation in patient care.”

Other companies with which Ensemble Health has so far partnered include Beebe Healthcare, Tower Health and Tallahassee Memorial Healthcare. 

Earlier this year, Ensemble expanded its partnership with Microsoft to strengthen its proprietary revenue cycle intelligence platform, EIQ.

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